Lichfield DC
Our submission for the LGC Awards 2024, under Most Improved Council, narrates our transformative journey. Focusing on the pivotal role of staff engagement, we embarked on this path in October 2021. By October 2023, our efforts yielded remarkable results – staff satisfaction surged from 68% to 81%, while confidence in leadership significantly improved. Employee testimonials underscore our inclusive culture and receptive leadership. Our transparent and feedback-driven leadership style fostered trust. This transformation stands as a sector-leading model, demonstrating that, with the right leadership and a focus on staff well-being, positive change is attainable.