Tom joined Norfolk County Council in 2013 and became Head of Paid Service in 2018. Tom was Corporate Director at Shropshire Council and Director of Environment at Cheshire County Council. He also worked for a number of county, city and unitary councils including Kent, Lancashire and Liverpool. He has overseen a number of significant infrastructure projects in Norfolk including expanding superfast broadband coverage, the Broadland Northway and Great Yarmouth Third River Crossing. He was the Non-Executive Chairman of the Norse Group and Chairman of the Strategic Co-ordination Group during the Covid-19 Pandemic.