Executive Director Social Care, Public Health & Digital,
Carlton has worked in local government since 2004, joining Wiltshire Council (a unitary county council) as a Corporate Director in 2007. This role contains the responsibilities usually held by a Chief Executive, including Electoral Registration Officer and Returning Officer. Carlton’s new responsibilities cover Adult Social Care, Mental Health and Learning Disabilities, Public Health along with Legal, Democratic Services and Digital. Previous responsibilities were Policy, Business transformation, Corporate Services, Procurement, Finance, Communities, Leisure & Communications, HR / OD, Property and Business Services.
In 2008/09 Carlton led on the transition to the new unitary council (Local Government Reorganisation - the merger of five councils into a single organisation); implementation of an ambitious new Business Management Programme (on the SAP ERP platform) to underpin the new organisation; the introduction of Systems Thinking (Lean) from his manufacturing background to transform service performance for customers & reduce cost; procurement reform; and a number of other efficiency and cost reduction programmes, amongst many other corporate responsibilities.
Prior to joining Wiltshire, he was Corporate Director for Resources at St Edmundsbury Borough Council in Suffolk where he led on performance improvement through systems thinking and the efficiency/cost reduction agenda in response to the Gershon review as well as designing and implementing a new corporate procurement function.
For the first twenty years of his career, Carlton worked for Ford Motor Company; first as a design engineer in Product Development and latterly as a senior manager leading large teams of engineers on the concept, design, development and launch into manufacturing of major new model programmes such as the Focus and Fiesta. He worked in R & D and manufacturing facilities in the UK, US, Japan and throughout Europe.
Carlton is a trained executive coach and was awarded his Advanced Certificate in Executive Coaching from Bristol Business School, and his Level 7 Certificate in Executive Coaching & Leadership Mentoring from the Institute of Leadership & Management. Carlton is passionate about developing future leaders and has led the development of a coaching and mentoring programme across the council in order to develop leaders and enable managers to share their skills & experience.
Carlton holds Doctoral and Masters' degrees from the University of Hertfordshire (automotive engineering & management), and a bachelors' degree in Business Studies from the University of East London. He studied at Henley Management College on the Ford Fast Track Management Programme and at Duke University, North Carolina, USA on their Strategic Marketing Programme.