Allen Graham, Rushcliffe Borough Council's Chief Executive, has built a reputation for leadership, change management, excellent customer service and transformational services, with over 30 years' experience in local government and the private sectors. Allen has been pivotal leading Rushcliffe Borough Council in becoming recognised as one of the best performing Districts in the Country remaining resolute in developing its staff resources to deliver a high performing, passionate and innovative Council, with an exemplary track record and reputation in customer service, being 'can-do' and value for money. Under Allen’s leadership, the Council won an industry award for Senior Management Team of the Year in 2015. In 2018 the Council won a Best Commercial Council Award and the Local Government Chronicle’s Entrepreneurial Council Award.
Rushcliffe's ethos is one of transformation, commercialisation and income maximisation, resulting in the continuing program of change, improvement and cost reduction. Allen’s drive for a commercial approach has seen the Council adopt innovative ways of working at an operational level to achieve the strategic ambition. Allen led the creation of a new social enterprise organisation called Streetwise to run the former Council grounds maintenance and gardening services, and innovation and commercialism underpin Allen’s approach for achieving business cost reduction. The current Transformation Programme (activated in 2015 and expanded in 2017) will deliver over £4m in savings, whilst maintaining service quality. This has resulted in a Corporate Peer Challenge noting that commercialisation is in the DNA of Rushcliffe Borough Council.
Allen's entrepreneurialism and enthusiasm for working with young people in the community has resulted in the successful growth and expansion of the YouNG project which supports future young entrepreneurs with work experience, European exchanges and commercial opportunities (including YouNG markets). The scheme is extremely proud that it recently secured funding to showcase the YouNG brand around Europe and has found success supporting the growth of the Careers Enterprise Company.