Jackie Yates is Chief Executive of Reading Borough Council. A CIPFA member and ex S151 Officer, Jackie has worked in local government throughout her career and believes passionately in the difference local government can make to people’s lives. With significant senior leadership experience across all tiers of local government, Jackie has extensive expertise in leading service transformation and a track record of implementing and embedding both cultural and structural change as well as effective partnership working, and facilitating regeneration and delivery through alternative governance structures to deliver improved outcomes for customers and residents. Jackie is also trustee of a mental health charity, Response.